Clara Shih is a renowned AI expert and the CEO of Hearsay Systems, a leading provider of AI-powered sales and marketing solutions. She is also an advisor to Salesforce, where she helps shape their AI strategy. Clara has been at the forefront of leveraging AI technologies to transform businesses and improve customer experiences. With her deep expertise in artificial intelligence, she has revolutionized the way organizations engage with customers through personalized interactions and predictive analytics. Clara holds a Bachelor's degree in Computer Science from Stanford University and an MBA from Harvard Business School.
Fun Facts
Clara was one of the first engineers at Salesforce.
She has been featured on Fortune's list of '40 Under 40' influential business leaders.
Memorable Quotations2
'AI is not about replacing humans; it's about augmenting human capabilities.'
'The true power of AI lies in its ability to amplify our potential.'
Fortune Most Powerful Women Entrepreneurs - Next Gen Summit Award – 2019
Summary of recent tweets
Clara Shih has been tweeting about various topics related to AI in her recent tweets. She shared a tweet about the unveiling of X-InstructBLIP, a groundbreaking scalable cross-modal framework by Salesforce AI. This framework revolutionizes the interaction of large language models (LLMs) with text, images, videos, sound, and 3D. Clara congratulates the team behind this innovation and invites others to explore job opportunities at Salesforce. She also provides links to dive deeper into X-InstructBLIP.
In another tweet, Clara predicts that in 2024 generative AI will transition from experimental pilot to standard operating procedure at many companies. She specifically mentions customer service, sales, marketing, and software development as the first use cases for generative AI.
Clara shares her conversation with Google Cloud CEO Thomas Kurian regarding the release of Gemini, Google's multimodal model that outperforms humans on various tasks across different subjects. Gemini now powers Bard and is accessible via Google Cloud Vertex AI and Salesforce Einstein Copilot Platform.
She also discusses the challenges of finding experts in AI due to its newness during an event called #CNBCWork Summit.
Furthermore, Clara highlights the advancements made by ChatGPT in open-source model development compared to closed-source models like GPT-3.5-turbo. While open-source models have shown improvements on diverse benchmarks such as LLM-based agents and reducing hallucinations through fine-tuning techniques and context-aware decoding methods, closed models still excel in AI safety benchmarks due to large-scale RLHF.
Overall Sentiment Analysis:
Based on Clara Shih's recent tweets about AI trends and innovations, she appears positive about the direction in which AI is going. She celebrates groundbreaking frameworks like X-InstructBLIP by Salesforce AI and predicts that generative AI will become more widely adopted in various industries by 2024. Additionally, she engages with industry leaders like Thomas Kurian from Google Cloud and Andrew Ng, discussing the future of AI research. While she acknowledges the challenges and risks associated with AI, her overall sentiment seems optimistic about its potential.
Books By Clara Shih, CEO
The Facebook Era: Tapping Online Social Networks to Build Better Products, Reach New Audiences, and Sell More Stuff
The Social Business Imperative: Adapting Your Business Model to the Always-Connected Customer
Videos Featuring CEO Clara Shih
No Priors Ep. 43 | With Clara Shih, CEO of Salesforce AI
The Next Big Questions in AI Research with Andrew Ng | ASK MORE OF AI with Clara Shih
Trust, Moats, and Regulation in the Business of AI feat. Jerry Chen | ASK MORE OF AI with Clara Shih
Free Your Imagination with AI feat. will.i.am | ASK MORE OF AI with Clara Shih
Reskilling the World for AI feat. Google’s James Manyika | ASK MORE OF AI with Clara Shih
The Future of Trusted AI with Marc Benioff and Sam Altman | ASK MORE OF AI with Clara Shih
Beyond Text: Enterprise AI's Multimodal Moment, ft. Abhay Parasnis | ASK MORE OF AI with Clara Shih
What We Need to Unlearn from Classical AI, feat. Dr. Richard Socher | ASK MORE OF AI with Clara Shih
ChatGPT: How Salesforce is using generative A.I.
Salesforce Service Cloud Clara Shih speaks CNBC Work Summit